Customer Service Representative - Work from Home jobs

About the job

Key Responsibilities

Event Planning & Coordination:
• Plan, schedule, and execute investor calls, webinars, and other virtual events.
• Collaborate with internal teams to ensure seamless planning and execution.

Content Development:
• Partner with senior management and marketing teams to create presentation materials, agendas, and talking points.

Communication & Hosting:
• Act as the primary point of contact for internal and external stakeholders before, during, and after events.
• Professionally introduce speakers and manage audience engagement, including Q&A, during live webcasts.

Technical Management:
• Set up and manage webinar platforms and conferencing tools, ensuring technical aspects run smoothly.
• Be presentable and ready to handle live event dynamics.

Promotion & Engagement:
• Work with the marketing team to promote events via email campaigns, social media, and other channels.
• Maintain detailed records of investor interactions and attendance.

Follow-Up & Reporting:
• Prepare and distribute post-event summaries, recordings, and related materials.
• Analyze event performance, gather feedback, and report metrics to senior management.

Compliance:
• Ensure all communications and materials comply with regulatory and company requirements, obtaining necessary approvals from Compliance.

Qualifications
• Skills & Expertise:
• Strong organizational and project management abilities.
• Excellent written and verbal communication skills.
• Attention to detail with a high degree of accuracy.
• Ability to work independently and collaboratively in a team environment.

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