SMS Safety Assurance Manager

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees. Key Responsibilities:

The Manager of Corporate Safety SMS Safety Assurance is responsible for providing program oversight, training and administration for the enterprise Safety Management System.
• Support the implementation, maintenance and oversight of United's SMS and liaison with all of the operating groups and business units across United
• In addition, collaborate with other industry partners to include airports, express and codeshare partners, and service providers
• Provide oversight as part of the safety assurance function of the Part 5 rule
• Safety Management System oversight
• Provide oversight of United's SMS compliance to 14 CFR Part 5
• Support the implementation and maintenance of the SMS principles and four components:
• Safety Policy
• Safety Promotion
• Safety Risk Management
• Safety Assurance
• Ensure there is consistent, unified approach to SMS across all operating groups and business units
• Engage with industry peers to determine standard processes
• Share United's SMS with other industries and educational institutions
• Support the development and oversight of SMS training across the enterprise
• Continue to keep United's SMS on the forefront

Data Administration
• Support United's SMS with predictive data analytics and administration of SMS processes by assisting in the design and develop of statistical models and improved data collection based on the operating needs of the organization
• This position will support strategic development and maintenance of data, maintain database storage and efficiencies of large data, integrate data streams, transform and prepare data for broader usage, keep requirements consistent with network data security policies, and audit data quality
• Predictive and prescriptive analytics
• Visualize complex data
• Model intricate data algorithms
• Prepare routine/ad hoc reports
• Consult with data customers

Safety Management System Administration
• Help organize and maintain electronic records, distribution-lists and SMS reports
• Assist with the development of safety promotion communications and the maintenance of safety objectives on Flying Together

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
• Bachelor's degree in a related field
• Position will require travel up to 25% around the United system to provide oversight and support
• 4+ years in a related field with minimum of 2 or more years work experience in the field of transportation safety, aviation management or aviation safety.
• Exposure to cross-functional change management/facilitation
• Working knowledge of Safety Management System
• Working knowledge of system safety and quality management
• Working knowledge with standard documentation processes
• Excellent interpersonal, verbal, written and presentation skills
• Proven problem solving and organizational skills
• Ability to quickly understand complex systems and explain them to varied audiences
• Ability to work independently, and handle stress in a fast paced, multi-task oriented atmosphere
• Demonstrated advanced use of Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher and Visio
• Demonstrate ability to use Sitecore
• Attention to detail
• Change Management awareness
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Master’s degree preferred
• SMS certification from MITRE or USC
• Work experience in statistics, reports and data visualization
• Work experience in administration of safety risk assessments
• Work experience in technical writing
• Work experience in project management
• Work experience in administration organization
• Working knowledge of Sitecore
• Working knowledge of ETQ (Excellence Through Quality)
• Working knowledge of Foundry (Palantir)
• Working knowledge of pertinent Federal Aviation Regulations (14 CFR Part 5 and Part 121), FAA Advisory Circulars, IOSA and Standards and Recommended Practices, ISO 9001 standards, CAST SE and documentation standards
• Work knowledge of IT collaboration/development with focus on user experience
• Understanding of basic project management principles
• Proficiency in facilitating cross functional groups or activities
• Root cause analysis
• Human Factors

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

The base pay range for this role is $99,750.00 to $135,960.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] request accommodation.

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