Entry Level Enrollment Assistant

We are a growing business development firm based in the Venice area. Our team of ambitious experts work together to create strategically targeted outreach campaigns to facilitate and support our client's expansion goals in the local area. We have found that the best way for us to reach new customers on behalf of our clients is to promote their products, services and technology directly to consumers.

As an Entry Level Enrollment Assistant, you will be responsible for conducting in person customer outreach and executing presentations with the goal of enrolling new customers and upgrading current customers on behalf of our clients. To be successful in this position, the Enrollment Assistant will need to handle accurate customer information, complete note-taking for each account on a file, and have a keen attention to detail and organization.

Responsibilities of the Entry Level Enrollment Assistant:
• Communicate directly with potential customers, foster strong trust, and educate prospective and current customers on enrollment options and promotions they may qualify for
• Handle all steps of the enrollment process
• Address any enrollment issues or setbacks and appropriately escalate to the executive team or client representatives when necessary
• Effectively communicate and engage with customers on behalf of our clients and answer any questions that they may have
• Maximize and use our targeted residential outreach approach to reach as many potential customers as possible
• General customer service, including problem-solving, analyzing data, and providing solutions

Requirements of the Entry Level Enrollment Assistant:
• A GED or High School Diploma is required
• College experience or degree is preferred but not required
• Excellent written and verbal communication skills
• Knowledge of customer service, retail, sales, marketing, business, and communications
• Ability to work with other Entry Level Enrollment Assistants and management team members to build and achieve client goals in sales, outreach, and engagement metrics

Job Type: Full-time

Pay: $700.00 - $1,000.00 per week

Benefits:
• Professional development assistance

Compensation Package:
• Bonus opportunities
• Commission pay

Schedule:
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

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