Amazon Connect Project Manager
Posted 2025-04-06Are you looking for a challenging role as a Project Manager  Amazon Connect?
As a leading managed service provider (MSP), InterVision assists IT leaders in solving the most crucial challenges they face by solving for the right technology, deployed on the right premises, and managed through the right model to fit their unique demands and meet their long-term goals.
InterVisionÂs mission is to transform business through the evolutionary power of technology, and weÂre committed to unlocking value by delivering innovative technology through a consultative approach. Our people are the best in their field!
If you are looking for a career changing opportunity, we want to meet you!
InterVision Systems is seeking a Project Manager who will thrive in a fast-paced, dynamic environment and be responsible for the successful deployment of complex technical projects for our government, commercial, and international clients.
Required Qualifications / Experience
 BachelorÂs Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting
 5+ years of technical project management experience in a face-paced, multi-tasking environment
 Certified Scrum Master (CSM)
 Experience managing Amazon Connect projects
 At least 4+ years working with business functional teams or work experience relevant to information technology and project management
 Skilled in the application of project management methodologies, with proficiency in agile team management and coaching, client relationship management, budget management, and contract compliance
 Experience working both independently and in a project team-oriented, collaborative environment
 Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
 Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments
 Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed
 Ability to effectively prioritize and execute tasks in a high-pressure environment
 Strong verbal, written, and interpersonal communication skills
 Ability to effectively manage conflict between team members
 Exceptional planning and organization skills
 Must be able to learn, understand, and apply new technologies
 Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones
 Strong accounting or financial process understanding
 Able to manage multiple, complex, and high-profile projects, which may require various resources and functional integration
 Desirable Qualifications / Experience
 Project Management Professional (PMP)® certification
 Scaled Agile Framework (SAFe) certification
 AWS Certified Practitioner and other AWS Certifications
Some Of The Exciting Work You Will Encounter
 Direct and manage project development and execution from initiation to closure utilizing InterVisionÂs standard project methodology
 Facilitate the definition of project scope, goals, and deliverables in support of business objectives
 Coordinate all meetings/communications between the client and InterVision Project Team throughout the project
 Clearly communicate expectations to team members
 Delegate tasks and responsibilities to appropriate personnel
 Identify project success criteria and disseminate to involved parties throughout the project lifecycle
 Develop and deliver progress reports, proposals, requirements documentation, and presentations
 Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
 Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks
 Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans
 Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion
How Do We Back Our Strong Reputation?
GREAT PLACE TO WORK: If you thrive in an environment of growth and individual impact, InterVision is the place for you!
Customer Success
When it comes to technology, our 30+ year history has helped some of the largest and most influential companies solve their problems with a broad range of innovative technologies ranging from network infrastructure to collaboration to cloud migrations.
InterVision can not only help clients refine their strategy with the right technology and the right cloud strategy, but also bring the resource models to take it to the finish line, assuring them a powerful combination of vision and capabilities.
BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in todayÂs dynamic IT market, including a broad range of innovative solutions for datacenter and cloud transformation, IT resiliency, modern communications, remote workforce and advanced data analytics. WeÂre competitive at all levels of engagement.
WORLD-CLASS FACILITIES: InterVision has headquarters in Santa Clara, Calif. and St. Louis, Mo., and offices, operations centers and datacenters in Missouri, Indiana, Nevada, Massachusetts, Colorado, California and Washington. We operate multiple Tier 3 and Tier 4 level data centers, which are SOC II Type 2 compliant specific and certified in Confidentiality and Security.
INDUSTRY ACCOLADES: InterVision has received some of the technology industryÂs most prestigious awards and acknowledgements  repeatedly by Gartner® and Forrester plus Inc. MagazineÂs 5000 Fastest Growing Private Companies.
TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained, certified engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Amazon Partner Network (APN) Premier Consulting Partner (with seven competencies), NetApp Star Partner, Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, AT&T Premier Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner to name a few.
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