Collections/Client Relations - REMOTE

Responsibilities

· All collection related activities, including, but not limited to follow-up inquiries, negotiating with past due accounts and maintaining cash receipts.

· Communicate with premier clients on a near day-to-day basis.

· Project Management on all client projects to ensure high quality and timely completion.

· Creating, implementing and enforcing collection manual for proper procedures which would ultimately help improve collections efforts.

· Act as primary contact for client inquiries and ensure requests are handled in a timely manner.

· Management of the administrative and client relations activities.

· Contributing to client retention efforts by maintaining strong and proactive relationships with clients through e-mail, meetings, networking and phone contact.

· Preparing monthly/quarterly collections reports, including but not limited to cash and client reports.

· Working closely with marketing and sales departments in creating and drafting promotional materials.
Managing and prioritizing multiple responsibilities and projects as assigned.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote

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