Customer Service Representative / Enrollment Specialists

RemX is looking for experienced Customer Service Representatives to assist our client in Louisville, KY. They will assist callers with enrollments in to various benefit plans.
• Title: Patient Service Rep or Re-Enrollment Advocate
• Salary: $15.50 an hour
• Location: Lakeland, FL | ONSITE
• Start Date: 1/20/25
• Schedule: Various schedules available between 8:00 AM - 8:00 PM
• Training: Training is 3 weeks M – F 8:30A – 5:00 PM ; very important “No time to be missed during training period.”**** First 30 days

RESPONSIBILITIES: • Handled inbound and outbound calls (70 - 90 daily) • Inbound | Customer/Patient calls regarding their benefits and enrollments • Outbound | Calling Dr offices/Insurance companies to verify information • De-escalation skills are key as calls are related to patient care • Must be able to multi-task speaking with callers and entering notes into the system

REQUIREMENTS: • High School Diploma/GED Minimum • Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 – 90+ calls daily)

Please submit your resume to "[email protected]" with the subject line "FL Enrollment" for immediate review.

Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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