Client Relations Support

Overview

Empower Lives, Inspire Change - Your Journey to Transformation Starts Here!

At American-Mercy Home Care, we are on a mission to make every day count, creating a profound impact through the power of compassion, inclusion, integrity, excellence, and collaboration. Our commitment to innovation and specialized programs acknowledges the unique needs of each patient, elevating their quality of life to new heights. We are relentless in our pursuit of excellence, aiming to exceed quality measures and surpass the expectations of both patients and referring physicians.

Responsibilities
• *This is a weekend position. *Candidate must live in Ohio or Kentucky.

As a Client Relations Support Associate, you hold the key to unlocking new opportunities, trends, and changes that will shape our business strategies. Your keen insights and observations will help us plan and execute with precision, propelling us towards greater success. By maintaining and expanding our market share, you will be instrumental in driving the realization of our business plan.

In your role, you will meet with patients and caregivers, coordinating services for their transition to home or an assisted living environment. Your meticulous attention to detail will ensure all required documentation is completed accurately and submitted promptly, ensuring smooth transitions and peace of mind.

Benefits:
• Embrace a generous company annual bonus structure that rewards your hard work
• Excellent Vacation Plan to recharge
• Seven paid holidays/four floating holidays (PTO)
• Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan
• Delta Dental Plan
• EyeMed Vision Plan
• Fidelity 401(K) Plan
• Lyra Mental Health Benefits
• Cigna Life/AD&D Plans
• Cigna Long Term Disability
• Cigna Short Term Disability
• Cigna Critical Illness/Group Universal Life Insurance
• Tuition Reimbursement.

Qualifications

High school diploma or equivalent is required.

Minimum one year of related industry experience - in health care, sales, or customer service setting.

Minimum one year of sales experience preferred.

At American-Mercy Home Care, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

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