Guest Services Assistant (virtual)

We are looking for a motivated and customer-focused Guest Services Assistant to join our travel team. This remote position will involve assisting clients with their travel arrangements, ensuring they have a smooth and enjoyable experience from start to finish. This is a great opportunity! If you are passionate about travel and love providing exceptional service, this role is a great fit for you!

Key Responsibilities: • Assist clients with booking travel services, including flights, hotels, car rentals, cruises, and tours • Serve as the main point of contact for clients, handling inquiries, requests, and concerns with a professional and friendly demeanor • Provide clients with personalized travel recommendations and itineraries based on their preferences and needs • Communicate with travel suppliers to confirm reservations, negotiate upgrades, and secure special requests for guests • Resolve any travel-related issues or last-minute changes, ensuring a hassle-free experience for clients • Maintain accurate records of bookings, payments, and client interactions • Keep up with travel industry updates and destination information to provide expert advice and support to guests

Qualifications: • Strong communication and customer service skills • High attention to detail and excellent organizational abilities • Ability to handle multiple client requests and deadlines in a • fast-paced environment • Problem-solving skills with a focus on client satisfaction • Prior experience in travel, hospitality, or customer service is • preferred but not required • Passion for travel and a desire to help clients create unforgettable experiences

Benefits:
• Remote, flexible work-from-home opportunity
• Access to exclusive travel discounts and perks
• Comprehensive training and ongoing support
• Opportunities for career growth within the company
• Supportive and collaborative team environment

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