Work-From-Home Customer Service Representative (Full-Time)

Employer Industry: Business Process Outsourcing

Why Consider This Job Opportunity
• Starting compensation based on experience
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
• Comprehensive medical, dental, and vision coverage available after 90 days of employment
• Significant advancement opportunities with a focus on internal promotions
• Fun, engaging work environment with a team-oriented culture
• Paid time off and a casual dress code for comfort while working

What To Expect (Job Responsibilities)
• Handle inbound inquiries and resolve customer issues effectively
• Utilize systems and technology for account management tasks
• Identify sales opportunities and apply sales skills to promote products and services
• Escalate customer dissatisfaction to the managerial team as needed
• Ensure first call resolution through problem-solving and effective call handling

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Strong customer service orientation with the ability to evaluate and troubleshoot customer issues

How To Stand Out (Preferred Qualifications)
• Experience in customer service, tech support, inside sales, or back-office support
• Ability to thrive in a fast-paced environment with change and ambiguity
• Strong team orientation and interpersonal skills

#CustomerService #EntryLevelOpportunity #WorkFromHome #CareerGrowth #BusinessProcessOutsourcing

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