Customer Service Associate/Cashier

Job Summary
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and ensuring a positive shopping experience. Your ability to manage cash handling, operate the cash register, and assist with stock management will be crucial to our success.

Responsibilities
• Greet customers warmly and provide assistance throughout their shopping experience.
• Operate the cash register efficiently, processing transactions accurately and promptly.
• Handle cash, credit, and debit transactions with precision while maintaining a balanced cash drawer.
• Assist in stocking shelves and organizing merchandise to ensure a well-presented store environment.
• Provide information about products and services to enhance customer satisfaction and drive sales.
• Maintain a clean and organized checkout area to promote a welcoming atmosphere.
• Address customer inquiries and resolve issues with professionalism and courtesy.
• Supervise junior staff members as needed, ensuring adherence to company policies and procedures.
• Utilize basic math skills for accurate cash handling and transaction processing.
• Exhibit excellent phone etiquette when answering customer calls or inquiries.

Qualifications
• Previous experience in customer service or retail is preferred but not required.
• Familiarity with cash registers, POS systems, and cash handling procedures is an asset.
• Strong customer service skills with the ability to engage positively with customers.
• Basic math skills for transaction accuracy are essential.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills, both verbal and written, are necessary for effective interaction with customers and team members.
• A proactive attitude towards problem-solving and customer satisfaction is highly valued.

Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team environment!

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Expected hours: 25 – 40 per week

Benefits:
• 401(k)
• Health insurance
• Paid time off

Shift:
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Ability to Commute:
• Frankfort, NY 13340 (Required)

Ability to Relocate:
• Frankfort, NY 13340: Relocate before starting work (Required)

Work Location: In person

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