Virtual Assistant for Law Practice

Posted 2025-04-06
Remote, USA Full-time Immediate Start

About the Role

We are seeking a highly organized and proactive Virtual Assistant to help keep our law practice running smoothly. Your primary role will be to manage communications, oversee client fulfillment tasks, and assist with administrative operations. This position allows you to work remotely with flexible hours while providing essential support to ensure our clients are well-served and satisfied.

Why This Role Matters

Your work will allow our team to focus on growing the business and serving clients, while you handle essential daily tasks that keep operations running efficiently.

Responsibilities

Daily Tasks (Approx. 10 Hours/Week)

Monitor & Respond to Communications (2x per day)

Check and draft AI-assisted responses for:

Emails

SMS via Dialpad

Facebook Messages

Live Chat

Review AI-generated responses as needed

Client & Case Management

Pull client credit reports

Infusionsoft (CRM) Tasks

Review new orders and enter payment plans

Follow up on failed payments

Complete assigned Infusionsoft tasks

Monitor Infusionsoft dashboard for updates

Check-in 1-2x per day

Weekly Tasks (Approx. 2 Hours/Week)

Prepare for KPI Meetings

Assist with Special Projects & Execution

Example: Facebook Ads, client agreements, and other tasks as assigned

Tools & Resources

Airtable & ClickUp for task tracking

AI tools for drafting responses

Training videos provided for each task

Accountability & Compensation

Must complete a daily form summarizing work

Part-time: 12 hours per week

Who You Are

Detail-oriented and highly organized

Tech-savvy, comfortable using Infusionsoft, AI tools, and communication platforms

Reliable, self-motivated, and proactive in problem-solving

Experienced in administrative, legal, or customer service support (preferred but not required)

How to Apply

To be considered for this role, please fill out the application form at the link below: https://airtable.com/appwE9s7W2rQuuvJ5/paggxauaCzYZtxEx3/form

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