UPS Customer Service Remote Jobs - Immediate Hiring Now
Posted 2025-04-05
Remote, USA
Full-time
Immediate Start
Are you passionate about helping customers and providing exceptional service? UPS is seeking dedicated and customer-focused individuals to join our team in remote customer service roles. As a remote UPS Customer Service Representative, you will be the first point of contact for our valued customers, providing them with the support and assistance they need. Key Responsibilities: Â Answer inbound customer inquiries regarding tracking, shipping, delivery issues, and more. Â Resolve customer complaints with professionalism and empathy. Â Assist customers in navigating UPS tools and platforms to manage their shipments. Â Provide information on UPS services, pricing, and delivery options. Â Collaborate with other team members and departments to address customer needs. Requirements: Â High school diploma or equivalent (Bachelor's degree preferred). Â Excellent communication skills, both written and verbal. Â Strong problem-solving skills and attention to detail. Â Ability to work independently and manage time effectively in a remote environment. Â Proficiency in using computers, customer service software, and Microsoft Office. Â Previous customer service experience is preferred, but not required. Why Work at UPS? Â Competitive salary and benefits package. Â Flexible remote work opportunities. Â Paid training and professional development. Â Collaborative and supportive team culture. Â Opportunity to grow within a global leader in logistics. How to Apply: If you're ready to be a part of the UPS team and offer exceptional service to our customers, apply today! Click the "Apply Now" button to submit your application.
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