Netflix Customer Service Jobs  Remote and Part-Time Options
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
Netflix is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This position is entirely remote, allowing you to work from the comfort of your home. We offer flexible part-time hours to accommodate your lifestyle while providing excellent support to our subscribers. Key Responsibilities: Â Assist Netflix customers via chat, email, and phone to resolve account issues, answer questions, and provide troubleshooting support. Â Deliver exceptional customer service, maintaining a professional and friendly demeanor in all interactions. Â Help customers navigate the Netflix platform, including account setup, subscription management, and troubleshooting streaming issues. Â Escalate complex issues to the appropriate departments for resolution. Â Stay informed about Netflix content, features, and updates to better assist customers. Qualifications: Â High school diploma or equivalent; some college or customer service experience preferred. Â Excellent communication skills, both written and verbal. Â Strong problem-solving abilities and attention to detail. Â Comfortable working independently in a remote environment. Â Proficiency in using computers and navigating various software systems. Â Flexibility to work evenings, weekends, or holidays as required. What We Offer: Â Competitive hourly pay. Â A supportive, team-oriented virtual work environment. Â Flexible part-time schedules to suit your needs. Â Opportunities for career growth within Netflix. Â Access to Netflix's streaming platform as part of your employee perks. How to Apply: If you're passionate about entertainment and enjoy helping people, we'd love to hear from you! Please submit your application online, including your resume and a brief cover letter detailing your customer service experience. Netflix is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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