Afterhours Customer Care Rep / Account Manager (Excel Skills Required)

This timing of the position includes weekends and nights Central Standard Time - CST. Stones River is seeking a Customer Care Representative to join our team! You will be responsible for assisting internal and external customers by providing service and billing information to both. Responsibilities: • Incoming and Outgoing Phone calls • Processing of customer service requests • Updating customer portals • Working with Stones River Service Coordinators and notifying customers of service dates • Uploading documentation to customer portals as well as accounting/work order system • Data entry ?Qualifications: • Must be detail oriented • Must have a working knowledge of Excel and Microsoft Office • Must have at least 3 years of service customer care experience We provide: • Excellent career advancement opportunities • In-house training • A career with a rapidly growing company in a rapidly growing market Compensation: • Hourly to start with opportunities for growth • Medical, dental & vision • Life Insurance Benefit • Paid Holidays • Vacation • 401K Match • Sign-On/Referral Bonus after 90 days To apply: Qualified candidates please email your resume or work history. We are an equal opportunity employer. Company DescriptionStones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!

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