(Live Chat Remote Jobs) Fedex Part-Time Remote $30/H- work from home (WFH)
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
[ad_1] Join our dynamic team at FedEx as a Customer Support Specialist specializing in Live Chat. As a remote team member, youÂll be at the forefront of providing exceptional customer service through live chat interactions. This is a part-time position that allows you to work from the comfort of your home. Key Responsibilities: Â Live Chat Assistance: Engage with customers in real-time through live chat, addressing inquiries, resolving issues, and providing assistance with FedEx services. Â Problem Solving: Effectively troubleshoot and resolve customer concerns, demonstrating a commitment to customer satisfaction. Â Product Knowledge: Stay informed about FedEx services, rates, and policies to provide accurate and up-to-date information to customers. Â Communication Skills: Clearly and concisely communicate information to customers, ensuring a positive and professional interaction. What You Will Do: Â Engage with customers via live chat to understand and address their needs. Â Provide timely and accurate information regarding FedEx services, shipping, and tracking. Â Collaborate with team members to resolve complex customer issues. Â Utilize problem-solving skills to ensure customer satisfaction. Â Maintain a high level of professionalism in all customer interactions. Benefits: Â Remote Work: Enjoy the flexibility of working from home, creating a comfortable and personalized work environment. Â Competitive Pay: Earn $30 per hour for your valuable contributions to our customer support team. Â Training and Development: Access ongoing training to enhance your skills and knowledge in customer service. Â Part-Time Schedule: Balance work and life with a part-time schedule that allows for flexibility. How to Apply: If youÂre passionate about delivering exceptional customer service and thrive in a remote work environment, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience to Apply For This Job. [ad_2]
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