Insurance Claims Adjuster

About the position

Eagan Insurance Agency is looking for a knowledgeable and detail-oriented Insurance Claims Adjuster to manage insurance claims from initial reporting to resolution. The role focuses on ensuring fair and timely settlements for clients, requiring excellent investigative skills and a customer-focused approach.

Responsibilities
• Investigate, evaluate, and process insurance claims in accordance with company policies and industry standards.
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• Review documentation, including police reports, medical records, and estimates, to determine the validity and extent of claims.
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• Conduct interviews with claimants, witnesses, and third parties to gather relevant information.
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• Negotiate settlements with policyholders and vendors, ensuring fairness and compliance with policy terms.
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• Coordinate with legal teams and external experts as needed to assess complex claims.
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• Document claim activities and maintain detailed records in the claims management system.
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• Provide exceptional customer service, keeping policyholders informed throughout the claims process.
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• Identify potential fraud and escalate suspicious claims for further investigation.
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• Stay up-to-date with industry trends, regulations, and changes in insurance products.

Requirements
• Bachelor's degree in a related field or equivalent work experience in insurance or claims adjusting.
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• Proven experience as an Insurance Claims Adjuster, preferably in property, casualty, or auto claims.
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• Strong analytical and investigative skills with attention to detail.
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• Excellent negotiation and communication skills to work effectively with policyholders, vendors, and legal teams.
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• Familiarity with claims management software and industry regulations.
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• Ability to manage multiple cases and meet deadlines in a fast-paced environment.
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• Knowledge of insurance policies, coverage terms, and claims procedures.
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• Certification or licensure as required by state regulations (if applicable).

Nice-to-haves

Benefits
• Competitive salary and comprehensive benefits package.
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• Opportunities for career advancement and professional development.
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• A supportive work environment that values teamwork and collaboration.
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• Flexible work arrangements, including potential remote or hybrid options.

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