Loan Officer (Entry-Level)

Overview:

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit www.springeq.com.

At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to
• Be kind and treat all people – teammates, customers, and vendors – with respect and consideration
• Be adaptable and embrace change
• Be accountable and take responsibility and deliver the effort to fully complete the task
• Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
• Be part of the solution and solve problems, find the answers, and collaborate
• Work hard, have fun, and get things done

Spring EQ is hiring entry-level Home Equity Specialists who are interested in developing long-term, lucrative careers in the financial services industry. We are seeking dedicated, customer-oriented individuals to join our team who are committed to elevating a sales career in the financial services industry.

Responsibilities:

Spring EQ’s Loan Officer Development Program:

In the first 90 days, Home Equity Specialists focus their efforts solely on the Development Program. We value our team members and pay 100% of costs associated with training in addition to a competitive base salary. Our training program involves the following:
• Sales training to help you build rapport and successfully interact with prospective clients in our industry
• Software training to ensure that you are comfortable and proficient with all systems used by our Loan Officers
• Industry training in sales and operations to prepare you to become licensed and successfully sell loans
• Virtual and live classroom training and tools for the successful completion of all SAFE Act federal and state-specific licensing exams

What to Expect After Licensing:

Upon completion of training and receipt of licensing, you are eligible for promotion to a customer facing Loan Officer role with a competitive base salary & commission potential.

After 90 days in our training program, you will be prepared and required to take the federal and state licensing exams. When you receive your licensing, you progress from the training program to a customer focused inside Loan Officer position in our call center. In this position, you will sell loans directly to consumers and be eligible for a competitive commission package.
• Complete high volume in-bound and out-bound sales calls through marketing campaigns and pre-generated leads
• Qualify provided leads by conducting phone screens with consumers
• Provide high quality service to both internal and external customers by selecting the best product options
• Prepare loan applications and necessary documentation
• Take accountability to resolve problems and meet consumer needs

Qualifications: • Degree is required, Bachelor’s or Associate’s degree • Sales experience from any industry is a plus, especially in a high volume call center environment • Must be a sales oriented self-starter with a strong work ethic • Experience using CRM (Customer Relationship Management) Software a plus- HubSpot, SalesForce, Oracle, SAP, etc. but not necessary • Interest in learning the financial services industry with an emphasis on sales • Excellent communication, interpersonal and organizational skills • Ability to multitask, problem solve and efficiently manage time • Displayed accountability with a strong track record of meeting deadlines and keeping commitments • Ability to contribute enthusiastically to a culture of innovation and continuous improvement • Ability to thrive in a fast-paced, team-oriented environment • Ability to attain company-sponsored federal and state mortgage loan originator licensing • Values personal excellence, integrity and accountability and demonstrates these qualities in everyday life • Time is money – At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment • Spring EQ values personal excellence, integrity and accountability – we need candidates who demonstrate these qualities in their everyday lives

Benefits
• 401k Company Match
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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