Online Search Coordinator

We are in the business of home ownership and are looking for an Online Search Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys working in a fast paced environment as you will be responsible for performing online title searches in identified states and counties.

What you will do

Monitor emails and processes
• Monitors dashboard and processes orders in order of due date
• Monitors emails addressed to the [email protected] email box and responds as needed
• Monitors emails addressed to the [email protected] email box and responds as needed

Review documents for accuracy
• Reviews abstractor callback sheets for completion
• Rejects incomplete/inaccurate abstractor callback sheets to Title Operations
• Using multiple online resources searches title orders online and completes same according to the order guidelines
• Reviews and approves commitments typed by others as well as their own work up to their authorized limit
• Reviews a search to ensure it complies with Entitle’ s requirements
• Search for and verify titles
• Search real estate records
• Retrieve closing files for accuracy

Data Analysis and reporting
• Types the information searched online directly onto the eConnect Callback Sheet
• Builds requirements and exceptions
• Types required information from the callback sheet into eConnect
• Prints and delivers commitments according to client guidelines
• Performs Patriot, Pacer, and Child Support Searches as needed
• Prepares the search package to be uploaded to Entitle and uploads to Entitle’ s website
• Reports, in conjunction with dashboard/notifier
• Prepare property reports and title commitments
• Prepare title commitment

Search, analyze, evaluate
• Examine lot books, geographic and general indices, and assessor's rolls to compile lists of transactions
• Summarize legal or insurance documents
• Compile lists of mortgages, contracts, and other instruments pertaining to titles by searching public and private records for law firms, real estate agencies, or title insurance companies
• Search, analyze, and evaluate records relating to titles of homes, land, and buildings
• Ensure that the title to a property in question has no restrictions that may prevent or hinder its sale or use
• Issue title insurance, acquire rights of way, buy and sell property, grant mortgage loans, and obtain and protect mineral rights
• Search public and private records for law firms, real estate agencies, or title insurance companies
• Confer with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel
• Examine deeds, deeds of trust, liens, judgments, easements, and plats/maps to determine ownership, encumbrances, and to verify legal descriptions of property
• Analyze chain of title and preparation of reports outlining title-related matters
• All other duties assigned
• What you will bring
• High school diploma or equivalent
• Minimum 1 year(s) practical work experience within the real estate industry or vendor management service
• Working knowledge of real estate titles, deed preparation and closings
• Proficiency with personal computers, MS Office and office equipment
• Ability to be goal and detail-oriented, persistent and motivated, and possess high level of initiative
• Ability to handle stressful situations, meet deadlines, work well in team environments and carry out responsibilities with minimal supervision
• Control client communications and conflict resolution, providing two-way communication between client and organization, communicating client’s expectations, goals and interests, researching needs as necessary
• Experience at working both independently and in a team-oriented, collaborative environment
• Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!

What we offer
• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected]

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