Personal Injury Billing Specialist

About the position

Join Precision Imaging Centers as a Personal Injury Billing Representative, where you will play a crucial role in managing the billing process for personal injury cases. This full-time position is designed for experienced healthcare billing professionals who are looking for a new opportunity to make a difference. You will be responsible for preparing, submitting, and following up on insurance claims, ensuring that all billing processes are accurate and timely. Your role will involve close collaboration with attorneys and medical providers to facilitate the billing process and ensure maximum reimbursement for services rendered. In this position, you will verify all demographic and insurance information in the patient registration of the EMR software system, providing feedback to clients and supervisors to ensure a complete billing process. You will prepare and submit insurance claims related to auto accidents and personal injury cases, following up on outstanding cases with attorneys every 90 days. Your attention to detail will be essential as you reconcile accounts and manage rebills within five working days of receipt, all while maintaining a focus on patient satisfaction. You will also be responsible for providing excellent customer service to clients and authorized representatives regarding patient accounts, ensuring that all patient calls are returned within one business day. Maintaining detailed and accurate records of billing transactions, payments, and outstanding balances will be a key part of your responsibilities, along with preparing reports on billing activities and the financial status of personal injury cases. As part of a supportive team, you will have opportunities for career growth and advancement as Precision Imaging Centers continues to expand.

Responsibilities
• Verify all demographic and insurance information in patient registration of the EMR software system to ensure accuracy.
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• Prepare and submit insurance claims related to auto accident & personal injury cases.
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• Follow-up on all outstanding PI cases with attorney every 90 days.
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• Follow-up on all cases for correspondence, account reconciliations and rebills within five working days of receipt.
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• Work closely with attorneys to understand case details and billing requirements.
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• Provide customer service on the telephone for all clients and authorized representatives regarding patient accounts.
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• Return patient calls regarding accounts receivable within 1 business day.
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• Maintain detailed and accurate PI records of billing transactions, payments, and outstanding balances.
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• Prepare reports on billing activities and financial status of personal injury cases.
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• Maintain practice productivity metrics determined by management.
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• Complete special projects/assignments within specific timeframes assigned by management.
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• Assist with additional workloads in the event of employees' absences.
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• Accurately and thoroughly document the pertinent collection activity performed.
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• Adhere to all practice policies related to HIPAA and Medicare Compliance.

Requirements
• High School Diploma or equivalent.
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• 2-5 years of experience in healthcare billing and/or reimbursement/collections performing follow-up functions.
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• Experience with Auto Accident and Personal Injury billing.
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• Familiarity with medical billing systems such as Imagine, Centricity, or Epic is preferred.
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• Knowledge of billing form requirements (HCFA 1500).
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• Knowledge of CPT, ICD-10, and HCPCS codes.
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• Strong written and verbal communication skills.
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• Excellent time management, prioritization, and critical thinking skills.
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• Ability to multi-task and work independently.
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• Moderate skill with Google and/or Microsoft Office applications; Word and Excel.

Nice-to-haves
• Familiarity with Imagine, Centricity, or Epic medical billing systems.
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• Experience in a remote work environment.

Benefits
• Health insurance
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• Dental insurance
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• 401(k)
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• Paid time off
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• Vision insurance
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• Opportunities for advancement

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