Commercial Insurance Customer Service Representative

We currently have a position available in our completely renovated Pittsburgh office for a highly organized Customer Service Representative with excellent communication and problem-solving skills.

We are a rapidly growing company offering both commercial and personal lines insurance. With over 25 insurance companies we represent, we have a policy to fit most businesses and individuals at the most competitive premium. Our tremendous growth has created a need for additional Insurance Agents / Client Service Representatives. Our organization is very demanding, very goal-oriented, and we only seek highly driven and motivated individuals.

At Quantum Source Insurance Group, we value and seek committed team players that possess outstanding customer service skills and a sincere desire to meet the needs of our customers.

Job responsibilities include: • Answering incoming phone calls from existing and prospective clients, assessing their needs, and provide solutions as needed • Help sales team rate new policies through our agency carrier portals when needed • Cross-sell products to existing clients • Process endorsements such as vehicle additions, driver additions, etc. • Process renewals on our existing book of business each month • Maintain detailed and accurate database of client information using our agency management system • Other duties as assigned • We must stress that this is a high energy, fast moving company. The ability to multi-task and stay organized is vitally important. Qualifications: • Active Pennsylvania Property and Casualty License • At least one-year commercial insurance experience • College degree preferred; high school diploma required Benefit Conditions: • Waiting period may apply Communication method(s) used: • Email • Phone • Chat Schedule: • Monday to Friday Work Remotely • Can be considered Job Type: Full-time

Salary: $40,000 - $50,000 plus unlimited commission potential

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental pay types:
• Bonus pay
• Commission pay
COVID-19 considerations:

To ensure the safety of our employees our office is cleaned nightly by our building's cleaning service which uses hospital grade cleaning solutions. We also do a team deep clean of the office once per week.

Education:
• High school or equivalent (Preferred)
Experience:
• customer service: 2 year (Preferred)
License/Certification:
• Property and Casualty License (Preferred)
Work Location: In person and remote as needed

Flexible work from home options available.

Apply Job!