Mgr. Divisional Claims - Property

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2024!

This position will be supporting our Mid Loss, Large Loss and Commercial Property Teams.

Position Summary:
• Under administrative direction, oversees claims managerial staff in the investigation of personal and commercial line claims.

Essential Job Functions:
• Coordinates and directs the implementation of claims policy.
• Advises claims division on all matters relating to claims operations. In-depth knowledge of established Company policies and procedures and claims operations, and the ability to apply such knowledge in an administrative capacity.
• Communication skill to effectively and professionally correspond with all levels of personnel, regulatory authorities and vendors, as well as offering technical and administrative guidance and education training to staff.
• Able to analyze, evaluate and direct the investigation and resolution of complex coverage issues.
• Able to motivate, monitor and develop subordinates to maintain a knowledgeable and highly-qualified claims staff.
• Requires the constant exercise of independent judgment with respect to personnel and claims issues which may have a very significant impact on the Company in areas such as costs, consumer loyalty, employee relations and legal complications.

Education:
• Worker characteristics are normally acquired through completion of an undergraduate 4-year program

Experience:
• Minimum of 10 years of experience including coverage verification experience, and 7 - 10 years in a managerial capacity; or equivalent combination of education and experience.

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can't imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

We offer many great benefits, including:
• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

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