High Value Quality Assurance Agent

High Value Quality Assurance Agent

Mueller Reports is currently seeking Part or Full-Time, HIGH VALUE Quality Assurance Agents. Top candidates will be self-motivated and enjoy an independent, fast-paced work environment. Key skills include attention to detail, a strong reasoning/deduction ability, and a solid understanding of basic math.

This position provides paid training and opportunity to grow within the company; previous quality assurance or insurance experience is STRONGLY preferred.

As a High Value Quality Assurance Agent, you will be responsible for reviewing reports of Residential/High Value homes submitted from the field by the company’s insurance inspectors.

You will be tasked with:
• Maintaining accuracy and integrity of reports and ensuring client specifications are met by following established procedures.
• Agents are required to use judgement developed through training, to provide feedback to inspectors for report adjustments and updates prior to finalization and submission to customers.
• Maintaining an acceptable efficiency percentage when reviewing the inspections.

MINIMUM QUALIFICATIONS: • Must be 18 years of age or older. • Must be able to routinely perform basic math (e.g. calculate the square footage of a home, calculate a percentage of square footage, etc.). • Effective time management and organization skills. • Superior attention to detail. • Strong understanding of technology - proficiency with Microsoft Office and ability to navigate through various company databases. • Excellent written and verbal communication skills. • Seeking to work a minimum of 20 hours weekly.

Minimum Requirements for Work at Home:
• High speed internet connection.
• Reliable desktop or laptop computer running an updated version of Microsoft Windows or Apple Mac OS.
• Be available by phone during scheduled hours.
• Maintain production and quality standards.

Preferred Qualifications
• High Value home experience, either inspecting High Value homes, Quality Assurance reviewing said inspections, or dealing with High Value homes insurance. Underwriting High Value home experience preferred.
• Experience working remotely

ABOUT MUELLER REPORTS: Since 1980, Mueller Reports has been a national provider of data collection and business intelligence solutions for top insurance carriers and financial institutions. We are recognized by our clients for delivering industry-leading quality, customer service, and technology. With representatives in every state, Mueller Reports offers a rewarding career, job security, and opportunities for advancement. We take pride in recruiting and training motivated individuals for careers in the real estate industry.

COMPENSATION: $18.00/hour

Mueller Reports offers a competitive salary along with other perks such as a casual work environment, flexible schedule and weekly pay. Full Time employees are offered health insurance, paid time off, paid holidays and can participate in our 401K plan.

Job Type:

Part-Time, Full-Time

Benefits (For Full-Time):
• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Schedule:
• Choose your own hours
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed
• Minimum 20 hours per week

Experience:
• High Value Home Insurance OR High Value Underwriting: 1 year (Preferred)

Work Location: Remote

For more information on how Mueller Reports collects data and prepares reports, we encourage you to review a short video below: (Copy and Paste the link below to view the video): https://www.youtube.com/watch?v=qckMwUEttEI

DISCLAIMER: Please note that any virtual meetings with Mueller staff, including interviews, training sessions, etc., may be recorded for quality and training purposes.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:
• Flexible schedule

Schedule:
• Choose your own hours
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):
• Are you at least 18 years old?
• This position is fully remote, and requires effective time management and attention to detail. Are you comfortable operating in this type of environment?
• Do you have a home office, or other location, conducive to remote work?
• Do you have an active subscription to high-speed (broadband) internet service?
• Do you have a desktop, or laptop, computer running Microsoft's Windows or Apple's Mac operating system? Are you comfortable utilizing this device for remote work?
• The minimum hour requirements for full-time is 35 hours per week, and for part-time is 20 hours per week. Are you regularly available and able to work the minimum hours per week for the status you are applying for?

Experience:
• High Value Home Insurance or Underwriting: 1 year (Required)

Location:
• Virginia (Required)

Work Location: Remote

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