Remote Housing Case Manager | WFH

Housing Case Manager - Remote | Work From Home

Position Overview

Join our dedicated team as a Housing Case Manager, where you will play a pivotal role in assisting individuals and families in their transition from homelessness to stable housing. With a focus on community engagement, you will manage a moderate caseload, delivering personalized transitional care and support. This role combines remote work with in-person interactions to ensure optimal service delivery to vulnerable populations.

Key Responsibilities
• Identify and develop housing inventory for agency programs.
• Establish and nurture relationships with property managers and landlords to enhance housing options.
• Conduct housing inspections adhering to HUD Housing Habitability standards.
• Execute housing utility inspections and prepare comprehensive reports.
• Generate rent reasonableness reports compliant with HUD standards.
• Verify monthly client rent payments.
• Assist case managers and clients with housing applications, searches, and connections.
• Uphold ethical standards reflecting our core values of integrity, transparency, accountability, respect, and responsibility.
• Foster an environment of openness, honesty, and accountability among colleagues, volunteers, and stakeholders.
• Accept personal responsibility for the performance of duties.
• Safeguard the confidentiality of work-related information and materials.

Required Skills
• Strong customer and client relations abilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.).
• In-depth understanding of HUD housing inspections and reporting.
• Familiarity with the housing rental market and property management.
• Advanced critical thinking and problem-solving capabilities.
• Effective communication with professionalism and tact.
• Capacity to maintain confidentiality of client information and work-related materials.

Qualifications
• Valid California Driver's License with eligibility for company vehicle insurance.
• High School Diploma or equivalent.
• Previous experience in housing case management or a related field is advantageous.
• Strong understanding of the housing rental environment and property management.

Compensation And Benefits
• Hourly Rate: (22 to )25 per hour.
• Comprehensive medical insurance funded up to 91% by the organization (Kaiser and Blue Shield, depending on the plan).
• Dental and Vision Insurance.
• Life, AD&D, and LTD Insurance fully funded by the organization.
• Employee Assistance Program.
• Professional Development Reimbursement.
• 401K plan with Company Matching.
• Generous paid time off: 10 days of vacation PTO, 6 days of sick PTO, and 10 days of holiday PTO annually.
• Potential eligibility for the Public Service Loan Forgiveness Program (PSLF) for federally qualified loans.

Why Join Us?

By becoming part of our team, you will engage in meaningful work that makes a tangible difference in the lives of those facing homelessness. Our organization emphasizes career growth and development, offering a collaborative environment where professional networking and skill enhancement are encouraged. Join us in our mission to provide compassion, dignity, and the safety of a place to call home.

Employment Type: Full-Time

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