Insurance Verification Rep- Hybrid in Norfolk, VA!

About the position

The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.

Responsibilities
• Perform insurance verification for all scheduled patient services.
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• Obtain required pre-certifications in a multi-disciplinary environment.
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• Assist patients with insurance-related inquiries and issues.
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• Maintain accurate records of insurance verifications and communications.
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• Collaborate with healthcare providers to ensure proper insurance coverage.

Requirements
• High School Diploma or Equivalent.
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• One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
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• One year of experience with medical insurance in a hospital or physician's office.
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• Transferable skills such as one year or more in a call center or customer service.

Nice-to-haves
• Experience in a call center environment.
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• Familiarity with medical terminology and insurance processes.

Benefits
• 401(a)
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• Disability insurance
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• Relocation assistance
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• Health insurance
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• Dental insurance
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• 401(k)
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• Tuition reimbursement
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• Paid time off
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• Vision insurance
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• 403(b)

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