Call Center Technician I (Remote ) US ONLY

This a Full Remote job, the offer is available from: United States

Education and Experience »
• Plus would be experience working in Cable.
• People who have call center experience are best for this role, this is NOT an IT role or Network related.

Knowledge, Skills and Abilities »
• Excel
• Call Center experience
• Good email and verbal communication skills

WHAT YOU’LL DO:

Job Responsibilities »
• Technical Call Center, running a rebuild for the network.
• Open and close tickets - make sure ticket info is correct, open it and start the process and close them out at the end of the day.
• Use internal ticketing system.
• Ensure all devices that were online at the beginning are online at the end, if not they need to troubleshoot.
• Ability to look at 4-5 tools and check what on and offline.
• Excel is needed for tracking and updating.
• Heavy email communication and chat.

Note: Location: Remote but may require onsite work in Atlanta - must be local and vaccinated

This offer from "PerunHR" has been enriched by Jobgether.com and got a 77% flex score.

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