Mortgage Business Analyst - Remote MUST HAVE MORTGAGE EXPERIENCE

Business Analyst

Position Description

Specific Duties and Responsibilities (include but are not limited to):
• Troubleshoot production systems issues.
• Manage escalation support queue and create Bug ticket requirements as needed.
• Act as a project coordinator in all phases of project execution and implementation, and ensures all related objectives are fulfilled for each project.
• Interviews subject matter experts, observes work processes, and communicates with business leaders and staff to research and analyze information required for the development or update of processes or systems.
• Work with programmers and software developers to define solutions for system or client issues- includes writing Technical and Functional Specifications documents, for system changes.
• Develop and implement project plans for smaller scale initiatives.
• Advise on business change implications and produce user documentation to support and enable the implementation of new programming.
• Collaborate with internal business partners and existing resources to develop a solid understanding of our business, procedures, and operations.
• Relay suggestions or needs of users to Department Leadership and create raw materials to support changes.
• Performs all related department administrative functions, as required.
• Maintains cohesive working relationships with all levels of management, line of business personnel, and team to effectively interface on all projects and deliverables.
• Follows the Company’s policies and procedures and supports the Company’s Core Values.

DESIRED COMPETENCIES

Excellent written and verbal communication skills

Mortgage Experience- 3 years minimum

MS Office Suite: strong experience required

Presentation skills

Customer service skills

Strong analytical, problem solving, organizational and time management skills are required

Competency in Azure DevOps or similar platform

Company DescriptionOrion Lending is a Nationwide Mortgage Banker founded by proven industry leaders who bring a legacy of success and ambition to the Mortgage Banking industry.
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Orion Lending was named after the Orion constellation which is located on the celestial equator and prominently visible throughout the world. This constellation is named after a huntsman in Greek mythology whom Zeus placed among the stars as the constellation of Orion.

At Orion Lending we combine innovative technology, a wide array of products and competitive pricing to assist our network of brokers in growing and developing their referral business and clientele.

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