Real Estate Seller Coordinator – Carr Talent – Reno, NV

Job title: Real Estate Seller Coordinator

Company: Carr Talent

Job description: ABOUT US:

We are a local, family-owned small business that has helped Reno, Sparks, Carson City, Northern NV, and Lake Tahoe homeowners sell their property fast and easily for over 13 years!

We pride ourselves on providing unique and creative solutions to buying houses. It is our goal to put together win-win deals that benefit all parties involved. We acquire properties directly from sellers to fix/flip, wholesale, rentals, etc. We also currently hold 5-star ratings with Google and BBB and believe in treating people the way they want to be treated.

JOB SUMMARY

We're looking for a driven customer service-minded individual to manage contracts throughout the entire home buying and selling process. You'd be responsible for overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale. Our ideal candidate is extremely organized and has superb customer service skills to make customers feel at ease. If you love working with people and thrive in a fast-paced work environment, apply today!

Our Seller Care Coordinator is an individual who is detail-oriented, thrives on helping people, is an excellent problem solver, persistent, focused and has vast experience and proven success in prioritizing tasks through systems and organization. People feel happy and cared for when they interact with this person on the phone.

This individual is patient and not easily flustered; they have a strong sense of urgency, but not at the expense of quality; they demonstrate integrity, share our team values, have a strong work ethic, and a history of success at hitting target KPIs.

About you
• Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued
• 2-3 years of high-level customer service experience
• Must have excellent organizational skills and communication skills
• Driven by a desire to provide excellent customer service and a great customer experience
• Strategic thinking/decision making
• High school diploma or GED required, college preferred

What we offer
• Compensation starting at $28/hr
• PTO
• Health insurance stipend
• Company-provided computer and other equipment

Essential Duties And Responsibilities
• Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
• Coordinate title/escrow, mortgage loan and appraisal processes.
• Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.
• Regularly update & maintain communication with clients, agents, title officer, lender etc.
• Coordinate moving/possession schedules.
• Schedule, coordinate & attend the closing process.
• Input all client information into the client database system.
• Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any concerns.
• Provide proactive weekly feedback to sellers.
• Input all listing information into MLS and marketing websites and update as needed.
• Supervise all administrative duties for home buyer and seller transactions from contract to close
• Arrange for and attend events regarding the closing process, including moving schedules
• Assists in providing an assessment of risk by examining contracts and supporting documents for adherence to guidelines, policies and procedures determined by compliance regulations
• Follows file from start to successful closing and assists with post occupancy nuances
• Interacts with the internal and external customers regarding deadlines, expectations, documentation needs and closing details to keep the closing on track
• Answers customer inquiries related to active closings and provides concierge-level customer service
• Provide Back Up Phone Support when Leads and Buyer traffic is heavy (both incoming and outgoing calls)

Your Values
• Value accountability - You are careful about every commitment you make to ensure that you always deliver on your commitments.
• Keen and proactive - You're the kind of person who thinks outside the box and acts on it. A real go-getter! A forward looking thinker who actively seeks opportunities and proposes solutions.
• Excellent prioritization skills - The to do list is as long as a Costco receipt. Pay attention to the things that need the most attention.

Assertive and confident - You follow up with people, and getting things done on time requires tact. You're the kind of person who isn't scared of a follow up email.*

Job Type: Full-time

Salary: From $28.00 per hour

Benefits:
• Health insurance

Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:
• Bonus pay

Experience:
• Sales: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Work Location: Remote

Expected salary:

Location: Reno, NV

Job date: Fri, 16 Sep 2022 04:28:39 GMT

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