First Home Bank – Electronic Banking Supervisor – Saint Petersburg, FL

Job title: Electronic Banking Supervisor

Company: First Home Bank

Job description: BayFirst National Bank is a full-service community bank as well as a national SBA and Residential Mortgage Lender dedicated to providing a wide range of high quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Primary Purpose of Position:

Maintain the Operational and Supervisory functions for all Cash Management and Consumer E-banking products/services including but not limited to wire transfer, ACH, online banking, mobile banking, remote deposit capture, mobile capture, and card services. The position will include quality control of all online banking setups, maintenance, and closings. Will ensure compliance and keep abreast of all new laws and regulations as it pertains to E-Banking. Position will research/deploy new products for cash management and consumer On-Line Banking as well as supervise SLA’s, audit preparation, data tracking, and management of procedures. Maintain strong knowledge of NACHA rules and regulations. The candidate must have the ability to work independently, manage and prioritize several matters at a time, handle matters of varying degrees of complexity, identify issues for escalation, possess strong oral and written communication skills, and be a mission-oriented team player.

Primary Responsibilities include but are not limited to:

1. Oversee daily functions of E-Banking products, services, support, staff, emails, calls, approvals, and regulatory compliance.

2. Work with internal and external resources to identify, troubleshoot, and resolve complex issues and downtime as it relates to E-Banking products and services.

3. Manage and track various E-Banking metrics ensuring the appropriate use of resources and accuracy of management reports.

4. Work with internal and external auditors on reviewing, testing, and ensuring compliance with all E-Banking facets in coordination with the Bank’s policies and procedures.

5. Assist in the development of job-related procedures and ensuring that industry standards, compliance, and regulatory guidance is adhered to.

6. Coach peers when changes to products and/or services are updated as necessary

7. Perform reviews, staff meetings, training, and task assignments for direct reports

8. Miscellaneous duties as assigned by supervisor.

Qualifications include but are not limited to:
• Bachelor’s Degree or equivalent minimum work experience 5 years in related field
• Strong Computer literacy
• Previous direct experience working in Electronic Banking
• Previous related experience within Bank Operations or Banking Compliance
• Previous supervisory experience managing staff in related field
• Experience with Jack Henry Silverlake preferred
• Strong analytical and problem-solving skills
• Excellent communication skills, both verbal and written
• Excellent organizational skills
• Detail-oriented
• Manage multiple priorities under time constraints
• Working knowledge of Banking Laws and Regulations
BayFirst National Bank believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Expected salary:

Location: Saint Petersburg, FL

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