Call Center Agent - Part-time - Weekends Only

Description:
• Handle a high volume of inbound calls, delivering efficient and friendly customer service (90% of the role)
• Assist with customer move-ins, move-outs, and payment processing for a self-storage facility
• Provide clear, persuasive information about our storage solutions to potential customers
• Use active listening to resolve customer concerns and provide positive outcomes
• Maintain accurate records in the CRM, documenting all interactions
• Build lasting customer relationships that support business growth

Requirements: • 2+ years of call center experience, with a focus on inbound calls • Ability to handle high call volumes while providing top-notch service • Strong communication skills and the ability to connect with diverse customers • High attention to detail, organization, and multitasking abilities • Critical thinking skills with a proactive problem-solving approach • Availability to work weekends only (Saturday & Sunday)

Benefits:
• Working completely remote
• Location independence
• 6-8 Paid leave days
• 2-4 leave days for National Holidays
• Quarterly bonus
• Yearly salary increase policy
• Long-term position with the opportunity to grow in a stable and growing Agency
• Great opportunity to grow

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