Remote Contact Center Account Manager

Description:
• This is a remote position - candidates can work from home, anywhere in the US.
• Initiative-taking professionals who want to make a mark in the energy-efficiency industry will find what they seek as an Account Manager for CLEAResult.
• Highlight your project-management and relationship-management skills in one of today's hottest and greenest employment sectors.
• Embrace your creative approaches to reducing our partners' energy consumption and overcoming challenges as we support the objectives of our utility clients.
• Ensure the rebate processing, contact center, and incentive processing center meet program deliverables by being the voice to internal clients.
• Relay key program changes, provide progress updates, ensure reporting is accurate and complete, monitor contractual requirements to ensure compliance, present new innovations, and help develop and drive process improvements.

Requirements: • 5-8 years of relevant industry experience • Bachelor’s degree preferred. • Relevant industry certifications could replace work experience. • Experience with Salesforce preferred.

Benefits:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Apply Job!