Executive Assistant, Customer Service

Job Summary

As an Executive Assistant, you will provide high-level administrative support to a Senior Principal Engineer and a Director on our Customer Service Leadership Team in Seattle, Washington. You will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives.

Key Responsibilities
• Manage complex calendars and scheduling to support teams in multiple locations
• Manage domestic and international travel
• Manage expense report coordination and submission
• Organize and execute team activities, including staff meeting agendas, all-hands meetings, off-sites, and team social events
• Ensure timely completion of critical tasks and follow up on outstanding matters as a liaison for direct reports
• Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization

About the Team

You will be part of a team that delivers technology that powers Amazon Customer Service. The CS technology includes chat and voice bots, associate-facing tools, and products that champion the voice of the customer.

BASIC QUALIFICATIONS
• 5+ years of senior-level leadership support or 3+ years of Amazon experience
• High school or equivalent diploma
• Experience with Microsoft Office products and applications
• Experience with executive-level calendar management

PREFERRED QUALIFICATIONS
• Experience leading process improvements
• Experience in a fast-paced, high-tech company
• Experience designing processes to maximize efficiency

Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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