REMOTE LIVE CHAT SPECIALIST

As a Remote Live Chat Specialist, it will be your duty to use live chat to give our clients outstanding customer support and service. Your primary objective will be to ensure a satisfactory and effective experience for clients by helping them with any questions or problems they may have. Since it's an entry-level role, it's a fantastic chance for anyone wishing to get experience in the building sector.

Qualifications
• This is an entry-level position, making it a great opportunity for individuals looking to gain experience in the construction industry
• High school diploma or equivalent
• Excellent written and verbal communication skills
• Strong problem-solving and critical thinking abilities
• Ability to multitask and work in a fast-paced environment
• Proficient in using live chat software and other computer applications
• Must have a reliable internet connection and a quiet workspace at home

Benefits
• Opportunity to gain experience in the construction industry
• Work from the comfort of your own home
• Competitive salary and benefits package
• Ongoing training and development opportunities
• Supportive and collaborative team environment

Responsibilities
• As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients through live chat
• Your main goal will be to assist clients with any inquiries or issues they may have, ensuring a positive and efficient experience
• Engage with clients through live chat, addressing their inquiries and concerns in a timely and professional manner
• Provide accurate and detailed information about our services, products, and company policies
• Troubleshoot technical issues and provide appropriate solutions
• Collaborate with other team members to resolve complex customer issues
• Maintain a high level of customer satisfaction by building rapport and providing excellent service
• Keep detailed records of customer interactions and transactions
• Continuously improve customer service skills and knowledge of the construction industry

Skills: customer,skills,problem-solving,live chat software proficiency,excellent written and verbal communication skills,critical thinking,chat,computer applications,customer service,written communication,multitasking,entry-level,proficient in live chat software,verbal communication

Apply Job!