Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity
• Competitive base pay with variable bonus and contest incentives
• Paid Time Off and paid holidays for work-life balance
• Comprehensive health benefits available after 90 days of employment
• Opportunities for significant career growth and internal promotions
• Fun and engaging work environment with a casual dress code
• Paid training to enhance skills while earning a paycheck

What To Expect (Job Responsibilities)
• Handle inbound customer inquiries and troubleshoot basic technical issues
• Listen to customers, understand their needs, and resolve their issues
• Utilize systems and technology for account management tasks
• Recognize sales opportunities and apply sales skills to upgrade services
• Ensure first call resolution through effective problem-solving and call handling

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
• Highly motivated, energetic, and dedicated individuals
• Strong team orientation and customer focus
• Ability to thrive in a fast-paced environment with change and ambiguity

#CustomerService #BusinessProcessOutsourcing #CareerGrowth #CompetitiveBenefits #RemoteWork

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