Application Support Specialist

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Description:
• Provide technical support to users of the company's software applications
• Troubleshoot and resolve application issues
• Document and track application issues
• Work with the development team to resolve issues and improve the applications
• Provide training to users on the company's software applications
• Stay up-to-date on the latest software updates and releases
• Monitor the performance of the company's software applications
• Identify and recommend improvements to the company's software applications

Requirements: • 5+ years of experience in application support • Strong understanding of software development principles • Bachelor’s degree in computer science or a related field preferred • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Ability to meet deadlines and work under pressure • Ability to understand and document technical requirements and software relationships in an organized manner

Benefits:
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Voluntary Life Insurance
• Voluntary Short & Long-Term Disability
• 401k
• Paid Holidays
• Paid Time Off
• 3-Week Paid Sabbatical After 7 Years of Service
• Stocked Kitchens with Healthy Food
• Social Responsibility Days
• Wellness Reimbursement
• Dog Friendly Workplace

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