Insurance Verification Rep

City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently seeking an Insurance Verification Representative for the Congestive Heart Failure Program at our Sentara Heart Hospital in Norfolk, Virginia. Hours/Shift: Part-Time Days. 28hrs per week. Sentara Benefits: We are setting the standard for medical excellence within a vibrant, creative, and... highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Position Overview: As an Insurance Verification Rep with Sentara, you will perform insurance verification for all scheduled patient services and obtain required pre-certifications in a multi-disciplinary environment. Education Required: High School Diploma Two of the four are required: -One year of experience in a healthcare environment. -Completion of healthcare related certificate program. -One year of experience with medical insurance in a hospital or physician office. -Transferable skills (i.e., One year or more in a call center, customer service, etc.). Skills Required: Troubleshooting, Time Management, Technology/Computer, Customer Service Orientation, Microsoft Office, Speaking, Social Perceptiveness, Critical Thinking, Communication, Active Listening Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster Job Summary Performs insurance verification for all scheduled patient services and obtains required precertifications in a multi-disciplinary environment. Two of the four skill levels required: 1. One year experience in healthcare environment or 2. Completion of healthcare related certificate program 3. One year experience with medical insurance in a hospital or physician office or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.) Qualifications: HS - High School Grad or Equivalent (Required) Customer Service, Healthcare, Insurance Skills Active Listening, Communication, Critical Thinking, Microsoft Office, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment. Sentara Healthcare is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy

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