Fraud Investigations Manager

As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission - to help people rebuild financial health - and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”.

And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte's Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain's Chicago Business, and was named on Built In's 2022 Best Places to Work in Chicago.

What you get to do:
• Managing the day-to-day Bank Secrecy Act (“BSA”)/Anti-Money Laundering (“AML”)/Fraud Investigations operations and internal controls to ensure operational effectiveness and adherence to regulatory requirements. This includes:
• Manages the daily operations of BSA/Fraud staff by overseeing alert/case volumes, suspicious activity referrals and providing ongoing coaching, guidance, and training.
• Serves as primary resource to team members on escalated BSA/AML/fraud detection/investigative issues and provides coaching and feedback to the team.
• Responsible for management functions including new employee selection, employee development, performance evaluation, and corrective action.
• Act as the coordinator of OppFi’s Actimize BSA/AML system and other BSA/AML/fraud monitoring tools and processes as the business evolves.
• Create and implement unit objectives and policies and procedures to meet compliance requirements and organizational goals and objectives.
• Interacts with law enforcement and industry and regulatory authorities, as appropriate.
• Monitoring, supervising, coordinating, and documenting that OppFi complies with all BSA/fraud laws, rules and regulations, including the timely filing of all required BSA reports and notices.
• Promptly reports any known or suspected violations of the BSA involving the company to appropriate authorities, and any violation of the organization’s BSA compliance program to the Board and/or the Audit & Compliance Committee.
• Identifies and implements corrective action for any outstanding BSA/AML, fraud and OFAC compliance issues.
• Identify and develop reporting of key metrics, KPIs/KRIs and other measurements on the effectiveness of the BSA/AML/fraud investigations process
• Collaborates with senior management in developing strategy, business plans/objectives for the BSA/Fraud team.
• Keep abreast of security “best practices” and the latest legal and technological developments affecting the security area.
• Sets and exemplifies high ethical standards and holds self and others accountable for conduct
• Participate in industry financial crimes prevention and security organizations.

What you will bring to the team:
• 3 to 5 years BSA/AML/Financial Crimes experience or related law enforcement experience
• Experience and/or exposure to financial institution AML/fraud investigation
• Demonstrated administrative, managerial, supervisory and leadership abilities
• Bachelor’s degree or equivalent combination of education and experience
• Anti Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) Certification
• Understanding of the business & financial industry
• Operations Management experience required
• Bachelor’s degree or comparable experience
• Ability to make sound decisions reflecting good judgment
• Exceptional performance management abilities
• Ability to collaborate, build relationships and work across the organization
• Demonstrated success driving organizational change with a track record of innovation
• Exceptional influencing skills that inspire action without full reliance on authority
• Superior execution skills with attention to detail and focus on clear, realistic action steps and timelines
• Ability to work effectively in the face of ambiguity, shifting priorities and multiple deadlines
• Strong ability to lead in the face of change and maintain a strong culture
• Ability to effectively communicate (both orally and through written presentations and reports)

Reports to: Director, BSA Officer

Job Level: Manager

The minimum salary for this role is $106,154.00. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level. The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

Total Rewards and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.

EEOC Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected].

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/

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