Senior Litigations Claims Examiner

Pennsylvania Lumbermens Mutual Insurance Company

Position: Senior Litigations Claims Examiner Department: Claims

Reports To: Litigations Claims Manager

Position Summary: The successful candidate for this position facilitates, coordinates and expedites the handling of all high-severity casualty claims and controls PLM’s largest exposure cases in a prompt, fair and equitable manner.

Essential Functions and Responsibilities: • Establishes accurate reserves in timely fashion. • Determines verification and scope of coverage. • Assists other unit members with settlement evaluations. • Handles all complicated litigation and ensures trial preparation with attorneys. • Attends mediation and settlement conferences. • Analyzes insurance contracts. • Communicates with the public. • Maintains an appropriate diary date on files under direct supervision. • Ensures that a file is proceeding towards a prompt, fair and equitable claim settlement. • Directs responsibility for supervision of all subrogation and arbitration handling.

Knowledge and Skills:
• 10 years experience in casualty claims.
• Knowledge of MS Office.
• Prior supervisory experience helpful.
• Basic knowledge of various applicable state law systems.
• Strong understanding of the litigation process.
• Above average reading comprehension and math skills.
• Ability to deal with a variety of personalities.
• Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
• Experience controlling expenses.
• Proficient negotiation skills.
• Strong oral and written communication skills.
• Strong analytic skills and ability to pay close attention to detail.
• Strong customer service skills.
• Ongoing training through the Insurance Institute of America.
• College degree preferred.

Job Type: Full-time

Pay: $75,000.00 - $105,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Matching gift program
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:
• Monday to Friday

Experience:
• Property & Casualty Insurance: 5 years (Required)
• Litigations Claims: 5 years (Preferred)
• Construction Defect Claims: 3 years (Preferred)

Work Location: Remote

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