Post Closing Support Specialist
Posted 2025-04-06We are seeking an FT HYBRID Post Closing Support Specialist. This position will work a minimum of 2-3 days a week in our Land O Lakes, Florida office.
Job Summary
You will be responsible for assisting with the mortgage loan post-closing process by managing our loan delivery pipeline, finalizing the purchase of our loans, submitting payment to the applicable government agency and submitted loans for FHA/VA insurance. You have exceptional communication skills, a high level of motivation, thrives in a fast-paced environment, adaptable to change, and is extremely driven. This is an entry level position with an opportunity for growth.
Duties/Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
 Ship and track collaterals daily.
 Responsible for working with our loan delivery team to ensure loans are delivered to investors, auditors and services by expected date.
 Work with internal and external parties to clear investor conditions for timely loan sale.
 Responsible for submitting payments to FHA and VA.
 Maintain our insuring pipeline and loans are completed by due date.
 Tracking final title policies and recorded deeds.
 Maintain our aged trailing documents reports.
 Ensure post consummation CDs are completed by due date.
 Assist with other support teams when back up is needed.
Skills/Abilities
 Mortgage, Title or Escrow experience is preferred.
 Proficient in Word, Excel, and Outlook
 Must have experience working investor or underwriting conditions.
 Must have experience working with Encompass
 Hard-working self-starter
 Excellent written and oral communications skills
 Effective time-management abilities
 You can meet critical deadlines in a dynamic, rapidly changing environment.
 You have a professional demeanor and strong work ethic.
 Unwavering attention to detail.
Physical Requirements
 Prolonged periods sitting at a desk and working on a computer.
 Must be able to lift 15 pounds at a time.
Education and Experience
 High school diploma or GED is required.
 A College degree is desired.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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