Insurance Follow-up Specialist- P/T
Posted 2025-04-06Follow up on billed insurance claims to facilitate payment. Identify and obtain all necessary information and documentation and prepare claims for insurance billing.
This position requires experience consistently contacting medical insurance providers to follow-up on claims, and resolving any issues until they are paid. Experience with medical billing and coding is acceptable. A minimum of 1 year of dedicated experience of either is required - no exceptions.
INSURANCE VERIFICATION EXPERIENCE ONLY DOES NOT QUALIFY.
Compensation: $20/hour; this position is also eligible for quarterly bonuses. (24 hours per week working Tuesday, Wednesday, and Thursday.)
POSITION RESPONSIBILITIES
 Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
 Experience with billing and coding is acceptable.
 Experience with submitting appeals and EOB is REQUIRED.
 Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
 Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
 Request necessary documents from client to perform insurance billing.
 Responsible for accurately tracking payments and payment verifications.
 Contact patients when additional information is required to complete billing.
 Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
 Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
 Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
 Knowledge, understanding, and compliance with company policies and procedures.
 Provide feedback to management concerning possible problems or areas of improvement.
 Make recommendations to implement improved processes.
 Perform other duties as assigned by management.
QUALIFICATIONS
 High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
 Previous healthcare insurance follow-up experience
 Previous insurance/medical billing/customer service experience preferred
 Proficient personal computer skills, including Microsoft Office
 Excellent interpersonal, written, and oral communication skills
 Ability to work in a team fostered environment
 Ability to prioritize and organize work in a multitasked environment
 Ability to adapt to a flexible schedule
 Ability to maintain the highest level of confidentiality
WORK ENVIRONMENT
 Office environment / ONLY applicants residing outside of Polk County may be remote.
 Ability to lift and/or move 20 pounds with or without accommodation.
BENEFITS
 PTO, Personal Holiday, Paid Holidays, Quarterly Bonus Eligible
GetixHealth is an equal employment opportunity and e-verify employer.
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