Remote Licensed Insurance Account Manager

State Farm Agency, located in Baton Rouge, LA is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Account Manager. This is a remote position focused on Customer Service for a well-established State Farm Agent.

Please read the requirements below before applying as only candidate that meet the following criteria will be considered:

1. Must have an active Property and Casualty Insurance license

2. Must have a secure workspace to work remotely and maintain a high level of integrity, honesty and security to maintain client confidentiality

3. Must be located in the state of Louisiana

If you must the above criteria and have a talent for customer service and understand the needs and motivations of people, we want you on our team! In this role you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
• Answer phones
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options

As an Agent Team Member, you will receive...
• Salary plus Bonus
• Paid Holidays
• Paid Time Off
• Health Insurance
• Retirement Plan
• Valuable experience

Requirements
• Property & Casualty license
• Must be able to work remotely 8:30 - 5:00 a.m. Monday through Friday
• State Farm experience preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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