Chief Diversity and Inclusion Officer

Core Responsibilities:

· As the most senior executive (Chief Diversity Officer) dedicated to creating a more inclusive and diverse team, you will actively participate in setting companywide Diversity, Equity & Inclusion (DEI) strategy

· Partner with Organizational Development & Training and Talent Acquisition teams to shape and communicate guidelines for hiring managers on inclusive hiring practices and ongoing development opportunities for people through Learning and Development investments

· Partner with Diversity & Inclusion Committee to advance alignment on objectives

· Work directly with every member of Senior Leadership team to define strategies and objectives for their teams and business

· Interact directly with our CEO to inform strategic investments

· Be accountable to Board of Directors on commitments and advancement on inclusive and diverse practices and representation

Strategy

· Lead the shaping of a system vision and a compelling message for DEI by creating aspirational goals, plans for change, and assessment of initiatives

· Contribute to the broader global Human Capital vision, strategy, and execution of initiatives helping ensure the strategic goals align as appropriate across the broader organization

· Plan, guide and advise executive officers on DEI

· Skilled in translating external and internal trends into innovative and creative practices

· Work with executive officers to define strategies and support objectives for their teams

· Communicate cohesive, integrated strategy roadmap as well as progress towards DEI to the Board, executive officers and all levels of leadership

· Serve as a strategic subject matter expert to senior leadership focused on transformation

· Partner with Senior Leadership to develop and execute best practices that promote employee engagement and foster a high-performing global workforce that contributes to the company’s strategic growth

· Establish trust and credibility with leaders as a valuable sounding board on organizational and talent issues. Recommend and design organizational changes to optimize organization and talent.

Talent Acquisition Process

· Assess the current state of the Talent Acquisition team and global objectives with regard to diversity and representation

· In partnership with the Talent Acquisition leader, develop a diverse recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning targeted and new and more diverse talent pools

· Through an understanding of key talent markets, support the creation of targeted recruitment approaches

· Manage and create strategies for social assets (company website, LinkedIn, Glassdoor, etc.) that complement brand strategy, Talent Acquisition strategy and support DEI efforts and objectives

KPIs And Measurements

· Recommend and drive employee experience and engagement objectives with regard to inclusion

· Recommend and drive representation metrics globally, by region and by business unit

· Advance and iterate DEI scorecard and approach to measure key performance indicators based on strategy and objectives

· Collect and use data to assess programs and increase shared accountability

· Use metrics and business judgment to analyze complex situations, diagnose the root cause, and recommend appropriate plans to optimize talent, structure, and culture

Cross-team Collaboration/Partnership

· Form and cultivate strategic partnerships with individuals and organizations outside the company to help further its diversity agenda

· Collaborate on programs and initiatives to improve recruitment, development and retention of a high-performing diverse and inclusive workforce

· Recommend and advocate for policies, management, and decision making to reflect inclusive leadership. Education is a key part of this role.

· Develop and collaborate with leaders on processes and systems to hold leaders accountable for their support, implementation and ownership of DEI in their departments

· Collaborate with key executives to assist in shaping their roles as champions and advocates for DEI both internally and externally

· Collaborate with leaders to build an inclusive brand and culture that attracts diverse talent as the best place to work

· Support existing and newly forming ERGs

· Participate as a key member of the Human Capital Leadership team and a key partner to the Global Talent Acquisition leader

· Partner with the centers of excellence to proactively contribute to the creation, development, and roll-out of global processes and programs including new programs that are designed to meet the current and future DEI needs of the organization.

Execution

· Ability to influence and drive action at all levels of the organization

· Evaluate DEI efforts by identifying areas for improvement, directing future programs and assessing the achievement of annual plan goals

· Assess the multi-generational impact of people practices on DEI, and work with Human Resources to evolve practices and metrics in recruitment, talent management, total rewards, and employee engagement

· Draws on research, scholarship, and information on national and international trends to develop and support innovative programs and policies relevant to DEI

Leadership

· Ability to Influence across the company to design, implement and measure the success of efforts across the system

· Create a collaborative, supportive, and high-performance culture that supports DEI efforts

· Ability to influence a broad group of stakeholders, partners and senior leaders without direct authority – a team-oriented consensus builder who understands how to achieve buy-in from different leaders, builds bridges, and designs mutually beneficial solutions across the company

· Committed to increasing equity and justice as well as furthering and improving the lived experiences of employees related to equity

Communication

· Demonstrate communication and conflict-resolution skills needed to navigate socially and politically-charged situations to resolve problems, build consensus, and reconcile competing interests

· Interpersonal strengths of an open-minded, strategic, creative thinker and active listener who can mediate diverse opinions to address shared needs

· Facilitate group discussions and town hall meetings

· Create and implement communication strategies and content management for training, web resources, social media and print materials to support DEI and related initiatives

· Serve as a spokesperson on matters related to DEI

· Support executive officers on decision making and messaging on matters related to DEI

· Work with diverse populations and establish rapport and trust with diverse audiences

· Understanding and sensitivity to diverse socio-economic, ethnic, religious and cultural background, disabilities, and sexual orientation of members, partners and staff

· Measure and communicate results against committed DEI actions, to ensure meaningful progress towards DEI and strategic business goals

What Would Make You a Good Candidate for the Role:

· Master’s degree from an accredited college/university

· Minimum Twelve (12) years of progressive experience advancing diversity, equity, and inclusion in a complex organization, including a minimum of 8 years in a leadership role

· Experience working with multiple partners to develop multi-year strategy plans, identify appropriate resources and partnerships needed, and develop milestones to ensure continued progress and delivery of desired outcomes

· Experience partnering with Senior Management to understand how to effectively align leaders around DEI objectives

· Proven experience in developing, implementing and assessing DEI strategies, initiatives and programs

· Deep knowledge of best practices in DEI including expertise and comfort in facilitating meaningful and difficult conversations with a wide range of stakeholders

· Confidence in influencing and interacting with executives

· Demonstrated cross-cultural competencies, including strong emotional intelligence, influencing skills and the ability to engage and build relationships with underrepresented communities, and wide range of internal and external stakeholders

· Consistent record of advancing equity and justice initiatives that reveals the ability to develop and implement successful strategies and initiative

· High capability in guiding organizations through periods of change

· Comfortable challenging the status quo with a passion to deliver results in a dynamic environment

· Ability to partner on strategic issues and policies to bring best practices to critical parts of organizational culture

· Able to exercise excellent professional judgment

· Proven ability to work effectively on a team, providing support to other team members

· Proven leadership abilities to influence, motivate, coach, and develop others

· Highly analytical with proven problem-solving skills including the ability to diagnose the root cause

· Excellent judgment and a high degree of integrity

· Experience contributing to the success of mergers/acquisitions

· Proven ability to work effectively with remote multiple sites over great distances

· Ability to effectively utilize collaboration technologies

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