Mortgage Branch Manager (Non-producing); BR 58- Jackson; 1/8/2025

Job Summary: Effectively supervises branch staff; develops solid base of business by establishing and maintaining sound relationships with existing and potential customers; and provides strong leadership in business development efforts.

Primary Duties:
• Effectively utilizes staff to accomplish growth and profit objectives.
• Develops and promotes the service culture through coaching, guidance and staff motivation.
• Plans, implements, and maintains ongoing aggressive, sound program of business development to meet objectives and goals.
• Provides leadership, training and supervision.
• Ensures effective utilization of staff, objective performance evaluations, and an equitable salary structure.
• Participates in local community affairs and supports local activities.
• Maintains physical property and equipment checks; ensures observance of established security procedures.
• Prepares various operating reports as directed.
• Attends monthly Manager's meeting.
• Maintain confidentiality of customer accounts and information.
• Performs other tasks requested by management as they relate to the Bank and its functions.

Requirements

Skills Required:
• Substantial experience in retail banking operations and functions.
• Ability to manage branch banking personnel engaged in retail operations to achieve profit, growth, and customer service objectives within Bank policy guidelines
• Strong communication and leadership skills
• Ability to deal effectively and tactfully with all types of diverse personalities
• Enhanced knowledge of the Bank's various products, associated forms, and use of those forms
• Working knowledge and experience on the teller line and/or CSR platform
• Able to make sound, effective judgment calls as needed
• Ability to maintain composure under pressure.

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