Medicare Technology Operations - Senior Manager Cloud Engineering

About the position

The Cloud Engineering Senior Manager at The Cigna Group will lead a team focused on delivering high-quality cloud solutions for Medicare plans. This role emphasizes technical leadership, team management, and project delivery, ensuring alignment with business objectives and fostering a culture of innovation and collaboration. The manager will also be responsible for optimizing cloud operations and spending, while developing team practices and partnerships to achieve strategic goals.

Responsibilities
• Provides engineering leadership and oversight on design, engineering and development of cloud infrastructure and applications.
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• Responsible for multiple packaged applications with custom extensions and integrations.
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• Partners with leadership on engineering related issues and strategies.
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• Implements software engineering strategy, ensuring that it aligns with the overall business and product objectives.
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• Own the frontend application development capability for our web portal solution aligned with the product vision as defined by the solution product owner.
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• Leads, mentors, and manages the engineering team, fostering a culture of innovation, automation, collaboration, and excellence.
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• Responsible for career development and performance management of the team members.
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• Executes infrastructure projects, ensuring they are delivered on time, within budget, and meet quality standards.
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• Develop solutions using TDD methodology.
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• Execute project plans and application designs to ensure projects are aligned with standards and IT strategy.
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• Guide the design principles, and development processes to ensure scalable, secure, and efficient solutions, collaborating with other senior leads.
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• Implements DevSecOps to streamline processes, tools, and workflows to optimize engineering operations and enhance productivity.
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• Optimizes cloud spending and usage to ensure value from cloud investments and drives cost accountability across applications and project teams.
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• Build partnerships with Medicare programs and operations, and collaborate to prioritize, design, and implement new and modified capabilities, processes, and insights supporting business objectives.
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• Coordinate, delegate, and prioritize team responsibilities with clear alignment to business milestones, system processes, technology currency, compliance and audit needs, service-level agreements, and other relevant metrics, controls, and constraints.

Requirements
• Proven experience (8+ years) in a senior/lead role with infrastructure engineering and cloud infrastructure experience.
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• Application development, security, and DevOps experience desired.
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• Experience with building Infrastructure as Code using Terraform or CloudFormation is an advantage.
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• Define and drive relentless improvement to processes, data, and documentation, including onboarding materials.
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• Experience with working in agile teams and understood the concepts of iterative delivery, fail-early & fail-fast, continued improvements.
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• Lead and innovate through change, both internal and external, with attention to emerging technology and technical debt, as well as evolving business strategy and regulatory requirements.
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• Bachelor's degree in Computer Science, Systems Engineering, or other related discipline and/or equivalent work experience.

Nice-to-haves
• Working knowledge of agile principles, and experience leading in a Scaled Agile paradigm.
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• Medicare/Medicaid knowledge.
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• Experience with a cloud platform such as AWS and the services available in there to build and host the applications.
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• Experience with building and deploying application code and configured CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, Bamboo CI.

Benefits
• Medical, vision, and dental insurance coverage.
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• Well-being and behavioral health programs.
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• 401(k) with company match.
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• Company paid life insurance.
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• Tuition reimbursement.
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• Minimum of 18 days of paid time off per year and paid holidays.

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