Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required
Posted 2025-04-06Employer Industry: Healthcare Services
Why Consider This Job Opportunity
 Salary up to $18.00 per hour
 Opportunity to transition from a contract role to a full-time position
 100% remote work flexibility
 Supportive environment focused on patient care and satisfaction
 Work with a leading global provider in the healthcare industry
What To Expect (Job Responsibilities)
 Serve as the primary call center contact for patients, pharmacies, and medical professionals using an Opus Health program
 Provide initial support for customer requests via telephone, email, fax, or other means
 Quickly assess user issues and offer first-level support for problem resolution
 Document resolution information and escalate unresolved issues to the appropriate area
 Suggest recommendations to management for operational challenges
What Is Required (Qualifications)
 High School Diploma or equivalent
 Pharmacy Technician experience required
 HIPAA certification
 Minimum of 3 years of call center experience
 Experience in medical claim processing is a plus
How To Stand Out (Preferred Qualifications)
 Bi-lingual in English and Spanish
 Experience in a healthcare or pharmaceutical setting
#HealthcareServices #RemoteWork #PharmacySupport #CareerOpportunity #PatientCare
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