Online Chat Representative II

Overview
We are seeking a dynamic and results-driven Senior Sales Representative to join our growing team. The ideal candidate will have a strong background in sales, particularly in call center environments, and possess exceptional client service skills. This role requires a proactive approach to outbound calling and the ability to analyze customer needs effectively. As a Senior Sales Representative, you will play a pivotal role in driving sales growth and fostering strong relationships with clients.

Responsibilities
• Engage in outbound calling to prospective clients to promote our products and services.
• Provide exceptional client services by understanding customer needs and offering tailored solutions.
• Collaborate with team members to develop effective sales strategies and achieve collective goals.
• Analyze market trends and customer feedback to identify opportunities for improvement and growth.
• Maintain accurate records of client interactions and sales activities using computerized systems.
• Assist in training and mentoring junior sales representatives, sharing best practices for success.
• Communicate effectively in English; bilingual or multilingual skills are a plus for enhancing client interactions.

Qualifications
• Proven experience in a sales role, preferably within a call center environment.
• Strong client service orientation with the ability to build rapport quickly.
• Excellent analytical skills to assess customer needs and market conditions.
• Proficiency in outbound calling techniques with a focus on achieving results.
• Ability to collaborate effectively within a team setting while also working independently.
• Comfortable using computerized systems for tracking sales activities and client information.
• Bilingual or multilingual candidates are highly desirable, enhancing our ability to serve diverse clients.

Join us as we strive for excellence in sales and client satisfaction!

Job Types: Full-time, Part-time

Pay: $93,971.00 - $104,809.00 per year

Expected hours: 40 per week

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:
• Morning shift
• Overnight shift

Work Location: Remote

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