Data Entry and Drug Testing Specialist

About Us

KRESS Employment Screening is a leading background screening company dedicated to delivering accurate and reliable services to our clients. We seek a detail-oriented Data Entry and Drug Testing Specialist to join our team.

Key Responsibilities
• Schedule drug tests, communicate with testing facilities, and manage DOT and non-DOT random programs.
• Accurately enter and cross-reference background check information into our system, ensuring completeness and precision.
• Provide exceptional customer support via phone, fax, email, and online chat. Address client and candidate inquiries regarding background screening reports, status updates, and drug tests.
• Assist in other departments as needed, learning different processes to serve as a backup.
• Maintain strict confidentiality and adhere to relevant data screening laws and regulations.

Requirements • Drug Test Program Management: Minimum of 2 years of experience managing drug and alcohol testing programs, including DOT and Non-DOT compliance (Required). • Regulatory Compliance: Strong working knowledge of federal and state regulations related to drug and alcohol testing, particularly Department of Transportation (DOT) requirements under 49 CFR Part 40. • Scheduling & Coordination: Experience in scheduling drug tests for individuals and companies, ensuring timely and accurate testing in compliance with industry-specific regulations. • Random Testing Program Management: Proven ability to develop, implement, and manage Random Drug Testing Programs for clients, including database management, selecting participants, and ensuring compliance. • Client Interaction & Support: Excellent customer service skills with a strong track record of building and maintaining client relationships. Ability to provide clear communication, guidance, and support throughout the testing process. • Accuracy & Attention to Detail: High level of accuracy and attention to detail in all aspects of drug testing program management, scheduling, and reporting. • Independent & Team-Oriented: Strong ability to work independently while taking direction well and collaborating effectively with team members and clients. • Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients, vendors, and regulatory agencies. • Time Management & Efficiency: Ability to work efficiently under tight deadlines daily, ensuring compliance and timely processing of tests and reports. • Professional Experience: Minimum of 2+ years of experience working in a professional environment, preferably in compliance, healthcare, or drug testing program management. • Technical Skills: Proficiency with Microsoft Word, Excel, and Outlook on a Windows-based platform with the ability to generate reports, maintain spreadsheets, and manage communications. • Compliance & Background Requirements: Must pass fingerprinting and maintain a clean background and drug test record to ensure compliance with industry and company standards.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Paid time off

Schedule:
• 8 hour shift
• Monday to Friday

Experience:
• drug test program management: 2 years (Required)

Work Location: Remote

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