Ticket/Gate Agent (Seasonal) - PBI

About the position

As a Ticket/Gate Agent at Delta Air Lines, you will play a vital role in ensuring that cargo is transported safely and on time. This entry-level seasonal position involves greeting customers, assisting with ticketing and baggage check-in, and ensuring a smooth travel experience. You will be responsible for various tasks including managing the check-in and boarding processes, handling baggage, and providing assistance to passengers, including unaccompanied minors and those with disabilities.

Responsibilities
• Owning the check-in process and boarding process.
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• Making gate announcements and ensuring customers have accurate travel documentation.
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• Tagging and lifting baggage from scales to conveyor belts, with some bags weighing up to 70 pounds.
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• Operating loading bridges and managing aircraft doors.
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• Escorting unaccompanied minors and disabled passengers throughout the airport.

Requirements
• High school diploma, GED, or high school equivalency.
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• At least 18 years of age and authorized to work in the United States.
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• Proficiency in English with strong verbal and written communication skills.
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• Basic digital literacy and ability to pass a physical ability test (PAT).
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• Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.

Nice-to-haves

Benefits
• Adoption assistance
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• Dental insurance
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• Disability insurance
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• Employee assistance program
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• Health insurance
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• Life insurance
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• Paid holidays

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