Manager, BizOps & Strategy

Posted 2025-04-06
Remote, USA Full-time Immediate Start

. Company Description Wolters Kluwer (“WK”) is a global leader in professional information, software solutions, and services. With annual revenues of over $5 billion and a workforce of 20,000 employees in more than 40 countries, WK empowers professionals in healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and ESG to make critical decisions with confidence. By combining deep industry expertise with innovative technology, we deliver solutions that drive impact. What’s the team like? The Business Operations & Strategy (BizOps) Group drives transformation across WK’s Global Business Services (GBS) and other central functions. The team provides thought leadership to identify, assess, implement, and manage a robust pipeline of operational improvements. Collaborating with technology, finance, and strategic sourcing groups, BizOps & Strategy prioritizes opportunities, evaluates options, engages vendors, and executes strategic initiatives. From opportunity identification and business case development to project management and communication, the team plays an active role in every stage of transformation. Their work involves analyzing data, interviewing experts, exploring cost and service level improvements, operationalizing opportunities, designing strategic plans, launching pilots, and driving measurable outcomes tied to tangible KPIs. There’s no “typical” day—team activities span brainstorming, strategic planning, and implementation, all with a focus on enhancing efficiency and effectiveness across functions. What’s the role? The BizOps team is seeking is seeking a Manager to support and drive strategy initiatives and change management efforts for impactful business transformations. This role will involve collaborating with senior team leads and supporting leadership in defining strategic projects while working with cross-functional teams to deliver actionable insights and key results. Key responsibilities include: Operations & Execution: Lead strategic projects addressing high-priority business challenges, delivering actionable insights, strategic recommendations, and analyses to align cross-functional leaders. Strategy Development: Conduct market research, competitive analysis, and stakeholder interviews to inform product or functional direction, synthesizing insights for executive decision-making. Data Analysis: Rapidly gather and analyze large datasets to support strategic, data-driven decision-making and business insights. Problem Solving: Tackle complex, ambiguous business challenges with structured approaches and deliver compelling recommendations. Performance Management: Develop, monitor, and track key business performance metrics. Project Management: Independently manage program workstreams from discovery to execution, ensuring timelines and success criteria are met. Prioritization: Effectively balance competing demands to deliver high-quality results within prescribed timelines. Stakeholder Management: Create executive-level presentations to provide high-level reporting and status updates across initiatives Qualities that will help you thrive in this role are: Experience: Minimum of 5 years of professional experience, ideally with a background in consulting or corporate strategy. An advanced degree, such as a Master's or MBA, is preferred. Analytical Skills: Strong critical thinking and problem-solving abilities to break down complex challenges into actionable insights. Communication: Excellent written and verbal communication skills, capable of presenting complex information clearly and concisely. Flexibility: Growth mindset with the ability to adapt to unstructured environments and work across diverse topics and functions. Project Leadership: Proven ability to manage projects and programs through cross-functional teams without direct reporting lines. Independence: Strong attention to detail and ability to work independently in a fast-paced, dynamic environment. Technical Proficiency: Advanced PowerPoint and Excel skills; familiarity with additional analytical tools is a plus. Travel: Less than 20%, only for essential project needs. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $121,350 - $170,050 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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