Customer Support Happiness Officer - Slovakian

Job Overview

We are in search of a dynamic Bilingual Slovakian-English Customer Support Agent, also referred to as Happiness Officers, dedicated to delivering exceptional service via our email and live-chat platforms. This role is suited for individuals who are passionate about assisting others and can maintain composure in high-pressure situations.

Key Responsibilities
• Deliver professional and friendly customer support through email and live chat channels.
• Engage in translating our product content into Slovakian using provided tools.
• Regularly moderate and review translations from fellow team members.
• Uphold a high standard of professionalism and kindness in all interactions.

Required Skills
• Bilingual proficiency in Slovakian and English.
• Excellent written and verbal communication skills.
• Capability to remain calm and efficient under pressure.
• Experience in translation and moderation of content is advantageous.
• Prior customer service experience is preferred.

Qualifications
• Experience in customer support roles.
• Demonstrated skills in translation between Slovakian and English.
• Strong interpersonal communication abilities.

Career Growth Opportunities

This position offers avenues for professional development, particularly in the fields of translation and customer service, paving the way for career advancement within our organization.

Company Culture And Values

We pride ourselves on fostering a collaborative and supportive work environment that emphasizes teamwork and customer happiness. Our culture is centered around uplifting one another and ensuring customer satisfaction is at the forefront of our mission.

Networking And Professional Opportunities

Join our dynamic team where you can expand your professional network and enhance your skills through collaboration and shared experiences.

Compensation And Benefits
• Competitive salary commensurate with experience.
• Health insurance options available.
• Paid time off to promote work-life balance.
• Flexible working hours to accommodate diverse needs.

Employment Type: Full-Time

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