Part-Time Market and User Researcher

Description:
• Survey Development & Analysis – Design, distribute, and analyze surveys to capture key insights about our users and market landscape.
• User Interviews & Focus Groups – Plan, recruit, and conduct user interviews and focus groups to uncover needs, pain points, and behaviors.
• Prototyping & Usability Testing – Collaborate with product and design teams to test concepts, run usability studies, and validate new product and positioning ideas.
• Script & Guide Writing – Develop structured interview guides, survey questions, usability test scripts, and discussion frameworks.
• Data Synthesis & Reporting – Analyze qualitative and quantitative research, identify patterns, and translate insights into reports, presentations, and strategic recommendations.
• Market & Competitive Analysis – Track industry trends, competitor moves, and emerging behaviors to inform business and product decisions.
• Cross-Team Collaboration – Work closely with marketing, product, design, and business strategy teams to ensure insights drive decision-making across the company.

Requirements: • 3+ years of experience in market research, user research, or a related role. • Strong skills in survey design, interview facilitation, usability testing, and data analysis. • Experience with research tools (e.g., SurveyMonkey, Qualtrics, Typeform, etc) and basic statistical analysis. • Familiarity with prototyping and usability testing tools (e.g., Figma, Lyssna, etc). • Ability to synthesize complex data into clear, actionable insights for both product and marketing teams. • Excellent communication skills—you're just as comfortable engaging users as you are presenting findings to leadership. • A curiosity-driven mindset and a passion for understanding user behavior. • Bonus: Experience working in a tech, SaaS, or telecommunications environment.

Benefits:
• The opportunity to shape product, marketing, and business decisions with real user insights.
• Fully remote and flexible hours (~10-20 hours per week)—work when and where you’re most productive.
• Competitive part-time compensation with opportunities to expand the role.

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